Get in Touch with ProtectWise Malaysia

Have questions about insurance literacy, takaful awareness, or our educational resources? We’re here to help you understand financial protection better.

Send us a Message

Fill out the form below and we’ll get back to you as soon as possible with information about our insurance literacy programs and takaful resources.

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Contact Information

Reach out to us through any of these channels. We’re committed to providing you with accurate insurance education and takaful guidance.

Phone

+60 3 7725 4891

Monday – Friday, 9:00 AM – 5:00 PM MYT

Email

[email protected]

We typically respond within 24 hours

Address

Level 8, Menara CIMB
235 Jalan Tun Razak
Kuala Lumpur, 50400
Malaysia

Looking for Specific Resources?

Explore our comprehensive educational materials on insurance literacy, takaful fundamentals, life insurance distinctions, general insurance coverage, medical card understanding, and BNM regulatory framework.

Our resources are designed to empower Malaysians with knowledge about financial protection and informed decision-making.

Frequently Asked Questions

Quick answers to common questions about our services and resources

What is the difference between takaful and insurance?

Takaful is an Islamic insurance alternative based on the principle of mutual cooperation and shared responsibility. Unlike conventional insurance, takaful operates on shared risk among participants and emphasizes ethical investments aligned with Islamic principles.

How does BNM regulate insurance in Malaysia?

Bank Negara Malaysia (BNM) oversees the insurance industry through the Insurance Act 1996 and Islamic Financial Services Act 2013. BNM ensures consumer protection, financial stability, and fair business practices across all insurance and takaful operations.

What should I understand about medical card coverage?

Medical cards provide coverage for healthcare expenses including hospitalization, specialist consultations, and medical procedures. Understanding your coverage limits, exclusions, and claim procedures is essential for maximizing your benefits.

How is life insurance different from general insurance?

Life insurance provides financial protection to your beneficiaries upon your death, while general insurance covers property, vehicles, liabilities, and other assets. Life insurance is a long-term investment in your family’s future security.

How do I choose the right insurance product?

Assess your financial needs, family situation, and risk tolerance. Consider your income, dependents, liabilities, and future goals. Our resources guide you through evaluating different products to make informed decisions.

What are the benefits of insurance literacy?

Insurance literacy empowers you to understand coverage terms, avoid unnecessary products, maximize benefits, identify gaps in protection, and make confident financial decisions aligned with your goals and values.